Quote:
Originally Posted by JohnnyD
That's because at SB, the people working need to understand more than 5 words to be able to take an order due to them making the beverage *exactly* the way you want it.
Not to mention the signs at every SB pick-up counter where they guarantee you're satisfied (I paraphrase): "Please taste your drink before leaving. If it is not perfect, let us know and we be sure to fix the problem and make you a new one."
|
I ordered a coffee at SB and it was horrible, the girl behind the counter said is everything ok, I said this is the most bitter coffee I've ever had.... She asked what type of coffee do I like, I said I just don't like a bitter after taste in my coffee. I handed her my already bought coffee that was full and she gave me a new coffee to try for free and after I sat down she came back with a coupon for a free coffee for my inconvenience...
Also she said, ask the people behind the counter and they will describe the best coffee for you
That's never happened at Dunkin Donuts!!!!
To bad it was in RI..... I'd go back there again...