Ed my writers are paid salary , they also get a bonus off monthly sales. I know what your saying, Ive seen and worked with people who sell things people dont need...I dont run my shop that way and never will. As far as paying techs salary thats a whole seperate issue. Think about it, if a tech is getting paid X amount what drives them to make XX amount? Relying on individuals to be self motivated and 100% efficient on their own is a dream world! We used to be an hourly shop, Ive seen the complacency and it is not good for business. Shop suppplies and envir. fees go on every ro otherwise we would be forced to change oil in parking lots....the techs buy their own tools, and quality ones arent cheap. Why quality? Try fishing for tuna with a trout rod from walmart

,let me know how long and nice the stuff holds up..
And if you ever need any tools I probably own it, as a tech for a long time I have a full double stack box including a ball joint press...