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No Scott I didn't call. The case will be escalated to a tier 2 specialist. They will reimburse you. I only chimed in this thread to state GM is doing more than they ever have to help customers, they know how they used to be and are taking steps to right the ship. Your truck definately has a problem. Your dealer can help you but doesn't want to. IMO your issues could have been handled much better. GMs policies are quite clear on customer issues, and not one of them is politically motivated.
Posted from my iPhone/Mobile device
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