i sent them a sahara 4000, a spheros 6000, and a stradic 4000 that had all frozen up. all cam eback in a few weeks, but the saharas drag was now frozen, which it wasnt before, it it happened somehwere i dont know but at least fix it. Thought a switch to diawa would be better, after buying a saltiga and having that die fast, switched again penn and VS
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