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Everything is screwed up in December. They deal with twice the volume so that means 10 times the screw ups. I went to check my mailbox that's at a UPS store yesterday. If you want someone west of the Mississippi to receive a package before Christmas, you've already missed the recommended ship date.
Since they explicitly say "From Dec 1 - Dec 31, our guaranteed delivery estimates do not apply", they should then be decreasing their prices. Less service should come at a decreased cost.
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