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steve, if the new employee is deaf. oh another thing, steve, most deaf people like us don't like to be labeled as hearing impaired. it means negative in a way to them. but im not saying that ur e worng or something. im just letting you know. anyway, if that person reads lips, it depends on a hearing person's speaking. sometimes a hearing person literaly speaks with his or her voice, not moving the lips. if that person wears hearing aids or some sort of CI (coclear implants), she might hear everything like a hearing person, but can she recieve the message into her brain and make it out into one concept? so it depends on individual.
another thing, if donna and the new employee are having a bad communication, use the paper and pen or a pager (wyndtell). and tell her that people shouldn't neglect the EYE CONTACT! it's vital for that person to have an eye contact in a conversation, so she will know that if a person is listening to her and feels at ease while the communication is being relaying back 'n forth.
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