Thread: Hertz
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Old 04-02-2013, 07:21 PM   #1
PaulS
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Hertz

Just got back from a work trip. When I rented a car at the airport I was asked if I wanted GPS. I said yes knowing it would cost me a few extra $s. The car I got was a VW Passat - which I know was prob. an upgrade but figured they gave it to me b/c they didn't have the size car I requested. When I returned the car, I was charged an extra $59 for 2 days of an upgraded vehicle. I noticed the charge after I walked away from the guy in the return line so I went to the customer service desk. I told them that I didn't ask for an upgraded vehicle. They said the only cars that they had w/GPS where upgraded cars. Couldn't argue as I was worried I'd miss my flight home. Never was an issue for me b/f.

Sleazy if you ask me.
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