Quote:
Originally Posted by Got Stripers
Pick a company and it su*ks, can’t change my Verizon cell account to avoid data overage charges because I forgot my pin, if I ever had one. Local store can’t help, so I need to drive to a corporate office to figure it out. One of many customer service issues lately, because getting a helpful intelligent person on the phone is literally impossible.
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Verizon sucks…
We went to an independent (con artist), upgraded to IPhone 11s, was told our plan wouldn’t change except for cost of phone,,, it did!
Our old phones would be mailed to us,,,, they weren’t!
After sitting there for what seemed for evah. to change to the new phones, he says I’ll need a check for $160.00, what’s that for I say, that’s my fee,,, WTF I don’t mind paying a fee but I should be given the option up front… A Hole
Needless to say , we’re stuck in customer service hell ( that’s another story)