[Rmarsh]

[QUOTE=beamie;1232611]
I’ve heard all the stories. Most upsetting is the occasion when a family member thinks their loved one is not getting good care. They don’t understand what it takes to care for their loved one. Part of my wife’s skill is to defuse that situation and explain why and how care is given
/QUOTE

Yes...she deals with that situation a lot.
Many times it's the children who have neglected their parents that complain the most.....never having done any care giving themselves.

When she was asked to say a few words about her long career working with the elderly she spoke from the heart and it was clear that she still loves her job....she ended it with this.

I leave you with one message:
Be gentle on our residents... for they have lost everything, and they come to us when they are most vulnerable. We are the people that see them daily, the only ones that can make a
difference in their final days, months or years with our compassion and care.”
Thank you