Check their pdf on their service site to make sure they still support your reel or your sending in, only to have it returned. I took Sea Dangles advice and sent mine to Ricks Reel Service in FL, as 3 out of the 4 I was sending in are no longer supported. Good support, good communication and they don't bill you until you are satisfied with the repairs; I'd definitely use them again next fall.
http://ganymede.meccahosting.com/~a0008a5b