Smartbridge Update?

[basswipe]

WTF?

I get this everytime I turn my comp on:"Smartbridge Update.Install updates now?".

Anybody know what this is?

[jugstah]

I can't help you without more details to go on.

[basswipe]

This is all I get:

A small box appears after load up with the title
Motive SmartBridge AutoUpdate

In the box it says:Updates are available.Would you like to install them now?

I then have the standard yes/no option.

Nowhere on my computer can I find anything with the words Motive or SmartBridge.

[jugstah]

So, it appears you have Verizon DSL at home?

I found a page that explains Motive, it seems like it’s used to collect and pass information that will help Verizon to troubleshoot broadband problems that might come up.

Here's an cut and paste excerpt from a website that details this information.

there are 2 locations to fix this or shut it off. One is the typical start menu folder; the other is in the registry. There’s an easy way to access it: go to start -> run -> type “msconfig” (without the quotes) and click ok. click the Startup tab. Everything checked in that list starts up when your comoputer does. I uncheck everything I don’t need. I think Motive is in here.

When you save and restart after this, you might get a notice that Windows is in “selective startup” mode. That’s fine; my system is always on that mode without problems. I would check the box so it doesn’t notify you again. Then, don’t worry about it.

Hope this helps.

[basswipe]

I did some surfing and Motive is a company that provides comm services to ISPs to help them be more effecient.And these programs are then in turn installed on the users computer by way of these little annoying popups after startup.

Yet no one knows what SmartBridge is or does.And I couldn't find any references to it on Motive's website.

Solution:disabled it using msconfig by unchecking it in startup.That way I'm not annoyed by it anymore but if I find that I need it after all I can always re-enable it and install the updates.

[basswipe]

Thanks Jug.Yes I have Verizon.We were posting at the same time.Like I posted earlier after doing some investagative searching I came up with the same solution.I fired off an email to both Verizon and Motive that this installed without my consent and expressed my displeasure.

[jugstah]

Sweet.

Damn Verizon!!!!