Two Day Headache

[Newboater]

I run 7 servers and 130 workstations and this weekend my home built computer gave me the biggest headache I've ever had.

I found out remnants of Norton Antivirus Beta 2004 were on my computer. So being the neat guy I am, I run the uninstall. Went to dinner and came back and NO INTERNET through my NIC ( Network Interface Card ).

No matter what I did ( and I know some tricks ) I could not establish a connection on my computer.

I reset my Router, I reset my Cable Modem, I updated the firmware on the Router, I put the Router back to manufacturer specs. Everything! Still no connection.

Well I have Drive Image which when run will erase the boot drive and put the last image back on. So I did that. WOW ! Internet connection. BUT - Norton AntiVirus was also restored with the same missing component error. But I was checking internet and not thinking of the missing component and WOW the internet was back. Happily check mail and forums and was having a good day.

Decided to check Symantec and an install for AntiVirus 2004 Beta. Did the steps and Aaaarghh ! NO INTERNET. Nothing I could do would get it back. So did the 1 hour Drive Image again back to November 05, 2003. WOW, internet back. Hmmmmmm

Rather than uninstall the beta 2004 I reinstalled my paid version 2003 and everything is working again.

Symantec is going to get one heck of a message from me today. Wasted at least 20 hours this weekend trying to find out WHY I lost my internet TCP/IP and now I know.

Lousy company uninstalling parts of a system they have no right to be messing with.

The Ole Sarge