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| Computers Sidetrack to Computers, Questions on your home computer? Posting just for registered members.... |
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02-22-2014, 09:33 PM
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#1
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Seldom Seen
Join Date: May 2001
Posts: 10,553
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Windows 8 Refresh problem
I refreshed my laptop the other day, no that I knew to do so.... It was a Windows 8 refresh and it took out a good number of applications, and also programs such as Office, which came preloaded when I bought the machine. So I can't open documents.... Computer also restarted itself today, so I can only reset back to...today. Need some advice.........  |
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02-22-2014, 10:26 PM
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#2
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...
Join Date: Jan 2004
Location: MA/RI
Posts: 2,414
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Checkout "Microsoft Office Online"
Posted from my iPhone/Mobile device
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02-23-2014, 01:39 PM
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#3
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Certifiable Intertidal Anguiologist
Join Date: Feb 2000
Location: Somewhere between OOB & west of Watch Hill
Posts: 35,381
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On your desktop should be a TXT file with the applications that were not reinstalled. M$ really effed this one up.
You must reinstall the applications, find your original disks (if you have them) and look for original product keys and reinstall the apps. If you have the key, you can download the correct version from M$ and reinstall.
Best option is to backup with Shadow Protect ($100) to a USB drive in case of restores needed.
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~Fix the Bait~ ~Pogies Forever~
Striped Bass Fishing - All Stripers
Kobayashi Maru Election - there is no way to win.
Apocalypse is Coming:
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02-23-2014, 05:56 PM
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#4
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........
Join Date: Apr 2002
Posts: 22,805
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i think you could do a system restore back before the date (restore point)
you decided to do the refresh and get everything back
it takes some time for it to complete ...then you'd have your programs back
copy those wanted to an external hard drive (handy to have)
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02-23-2014, 06:37 PM
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#5
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Seldom Seen
Join Date: May 2001
Posts: 10,553
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Had to buy new office pro. Home/student office not compatible w 8. Going on nine hours. No connection. Indian supervisor came on call to say they needed 24 hrs and not to call them. I am so effed and pissed with Microsoft
Posted from my iPhone/Mobile device
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02-23-2014, 06:47 PM
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#6
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........
Join Date: Apr 2002
Posts: 22,805
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Quote:
Originally Posted by nightfighter
I am so effed and pissed with Microsoft
Posted from my iPhone/Mobile device
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I feel your Pain..... truly
i have disliked their (we're no longer supporting that)
crap for a LONG time....
when i was in school for networking technology
they we ending the tests before we even finished our Classes
talk about STABBING you in the Back |
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02-23-2014, 08:23 PM
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#7
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Seldom Seen
Join Date: May 2001
Posts: 10,553
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Back up after resetting through manufacturer, HP. BUT the Indians called back offering to reinstall everything, for another $259.00. Eff that. Telling American Express not to pay the first $120.00. I can read my docs, but not sure about Office yet. I will be changing PW's and getting the machine cleaned up locally...... Next machine is gonna be an Apple. Been doing this since second period of the gold medal game this morning.....F you very much Microsoft for not doing QA before you released Windows 8
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02-24-2014, 08:34 AM
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#9
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Finally
Join Date: Jan 2003
Location: FL
Posts: 7,181
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F-18® 
It IsWhat It Is
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