Remember the Dunkin Donuts thread, read this!

[Swimmer]

Went to have my taxes done last night. Old friend of mine from high school does them. About five years ago he purchased a DD. Where shall remain unsaid. He then bought two more the next year that were failing believe it or not. He nows owns eight. I asked him last night about hiring, firing, employee turnover, and so on, thinking all the time about our brother here who the counter help screwed out of change for the $20.00 dollar bill. I asked him how much it cost to build a stand alone on land you would buy and using a building you would pay to have constructed as opposed to leasing the land and/or the building and /or both. My accountant was very up front. I have always been curious about the cost because I know there is tremendous profit in coffee. Then my accountant asked me how much I thought he lost through employee theft. I threw out $1,000,000.00 for a figure thinking it was way over. Well it was over, but only by $600,000.00. Yes, he and his brother who run and own these 8 DD's lose a minimum of $400,000.00 a year to employee theft. The worse store was on the south shore that he bought, and the theft ring was run by a 16 yr. old who had been working at the store. SO THE EMPLOYEES NOT ONLY PURPOSELY GIVE THE WRONG CHANGE BACK TO US THEY ARE STEALING FROM THE BOSS TOO.

[Raven]

that would buy a robot....

[MAC]

That is big dough. Hope they charged that 16 yo as an adult.

[Slipknot]

For alot less than 400 grand, they could hire an in house detective to keep an eye on theft.

eye yi yi
that's alot of theft

[Karl F]

no wonder they charge 2.10 for 30 cents worth of coffee....
"shrinkage" every form of retail's nightmare...
I have been in several DD's and noticed that the LED readout is "off " on the cash register... they punch numbers, and say the amount... drawer open whole time... ...lets see, register off, drawer stays open... not TOO obvious.... I always ask.. "Why isn't the register on?".. man, they get all freakin flustered over a simple question....

never mind a detective... a fifty dollar camera aimed at the register, hooked to a hundred dollar vcr, locked in the office, checked daily.... nah... too easy... got a whole bunch of cameras, and a coupla vcr's, where I work... just nailed a shoplifter real good with it.... ran the tape to the PD, played the tape.. no denying, they even turned direct face to the camera, while doing the deed

[TheSpecialist]

The daughter of na guy I work with just married into the DD family. Her inlaws own about 20 of them. They are filthy rich from what I hear.

[Swimmer]

My buddy has been lucky enough to figure out what is going on pretty quickly, but with every new hire comes new problems.

[seabass]

people suck.