binini bay outfitters u suck - Striper Talk Striped Bass Fishing, Surfcasting, Boating

stiff tip · 05-08-2006, 03:08 PM

has enyone dealt w/bbo???

it started 1-30-06called bbo office to order 4 tuna rods,,talked to gerry ******..no problem good price all set ...over to customerservice to cheril ******..takes all info name address, c-card ,,ok ship them from wearhouse asap.that story was in feb 16-o6..no rods

call cheril again new song and dance,,e- mail follows from me w/ complete info, again wtf.. no return call blown off again

go to rissa show in prov ri talk to gerry ******,in person he tells me not his problem wtf kind of response is that???good salesman he suchs ,,and dont care..talk to a nick-s ,he tryed to help , but sent me back to cheril ...

over it again.the hole thing wtf..she tells me that #^&#^&#^&#^&s sportin goods had a big order and things been busy..ok after then send them out..called 2wks ago,to cheril ..no luck still in the shop, she will bring them to shippin today

called last week ..yup still at the office called today @ 10 am cheril did you ship the 4 tuna rods ??? dave i,m sorry i,ll check and call you wright back, she,s a lier!!! i guess if your not a #^&#^&#^&#^&s or wall-mart u mean %$%$%$%$ to bbo???the little guy gets forgotten...

to bad i guess my money is not enouph for the bbo ....its too bad that someone in that office dont see this its fall on deaf ears i will try my best not to buy from them ever again!!!! bbo imo suchs and sucksto deal with .....thanks for lettin me vent ...its not right to have to take this !!!i,m pissed .. binini bay outfitters customer service sucks big time

Steve K · 05-08-2006, 03:20 PM

I was in Surfland the other day and they said that the tsunami tuna rods they ordered had been back ordered. No excuse for poor customer service though.

spinncognito · 05-08-2006, 03:28 PM

sound slike you had a bad experience. should probably have posted this in fuchin grumpage forum, ya think. perhaps without the names as well?

JohnR · 05-08-2006, 08:00 PM

IN reply to your other (removed because you didn't look around :huhu: ) thread -

Hey Captain FruitCake - you assume too much... In a feeble attempt to keep the site PG17 i felt it was at least necessary to move your post to the scuppers... Not afraid of anything, other than being labled as porn....

gone fishin · 05-08-2006, 09:03 PM

Lousey luck - you should have cancelled the order and had a sponser from this site wrap em up for you custom ta boot. Probably wouldnt have cost any more either. Not only that - if the rod you wanted was stock for #^&#^&#^&#^&s it is probably junk anyways!

nightfighter · 05-08-2006, 09:06 PM

Tell us how you really feel.....

Hope you got the credit card charges reversed by now.....

Pete_G · 05-08-2006, 09:24 PM

Were you dealing with them as a wholesaler or a retail customer? Never knew they sold at retail.

thefishingfreak · 05-08-2006, 09:31 PM

cap'n fruitcake, you woulda done better with local guys for that stuff.
john white @ fishermans outfitters. spend a little more but get customer service,, thats invaluable.

Karl F · 05-09-2006, 07:01 AM

Quote:

Originally Posted by thefishingfreak

cap'n fruitcake, you woulda done better with local guys for that stuff.
john white @ fishermans outfitters. spend a little more but get customer service,, thats invaluable.

Took the words right outta my mouth,
BUY LOCAL.. find a guy ya like and support him and his business.
Customer Service, is worth the few pennies ya (woulda) saved via catablogs or interscam...

Lesson Learned, Cupcake.

Flaptail · 05-09-2006, 07:15 AM

oh My Gawd!!!!

Someone needs a hug!

stiff tip · 05-09-2006, 07:44 AM

john ....i,m sorry for that ..i missed the boat w/ YOU .....you printed the thread w/ the raw stuff removed ... i thank you for that ..the other site blew me off .. imo tim s @SOL has to squat to p. no balls for the truth.... i,ve been blown off by one person @ cust. serv.for 3mo..and cant get through to any one who cares..i think cheril at bbo is a and i cant do ship about it ..no one cares'''''' ps i got great prices, gust cant get rods wtf.

stiff tip · 05-09-2006, 08:13 AM

too all that read this thread.....I KNOW!!! I KNOW!!

! deal local i know...sometimes capt," fruit loops "mississs the boat???

what suc*s is the prices cheep cheep .at retail we pay 2-3 times the price .

..big mark up!!!!

Saltheart · 05-09-2006, 09:05 AM

Stiff Tip.

I don't have time to go around editing your foul language. Next time I take the easy route and dump the whole thread, So , if you want your message heard , keep the language civilized or lose the whole thread.
Saltheart

stiff tip · 05-09-2006, 09:32 AM

understood....thanks!!