Lamiglas warranty disappoints me
My Ron Arra 1204 broke during the act of fishing, when sent back under their "Lifetime" warranty, they claim it was crushed. I know this rod was never crushed or damaged or misused. I never fell on with it nor was it abused in anyway. I took great care with it. Moreover I never let anyone else fish with it.
What is bizarre is who I was fishing with at the time of breakage....A lamiglas dealer! Even he spoke to them and told them how this occurred. I had been catching fish for 2 1/2 hours with it with him. Then I clipped on a 2 oz plug made an easy cast and BANG!
They were polite but stubborn about this on the phone. I told them they if they don't stand behind this warranty I will never purchase another product from them.
I am moving on, I want a breakage warranty that doesn't bust my balls on a high end product like this. It pisses me off they will not stand behind this. I have over 60 rods and many of them are lamiglas. Never again.
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