I've been there a half dozen times or so but I generally am much more satisfied over Stratford B&T...
When you walk in the place (Ted's in Bridgeport), hardly a thing is price marked (one way I guess to cover your high prices so you really can't run up the mental calculator to determine the line betweem affordable needs and not so affordable wants)... And the selection is fair but what is marked is pricey...
I talked to 4 people when I was in there, two were helpfull (well, at least one was until he dished me off to the "kid")... I first asked for something odd that I was looking for but really didn't expect to find - that's ok- but this is what got me going:
I walked in and patiently waitied for someone to become available. Finnaly someone is and I start asking for eels, the fellow say's "see him, he's eel boy" so I go and talk to the "KID". I asked him if they had eels - "yep". OK - how much for a dozen - I asked (I'm figuring I'll get 20 or so as I'm planning to sacrafice some eels to the bluefish gods with micky mouse external stinger hooks - hey, I'm trying for 25grand, right? )... "Well, that's 12 times 1.25, uh, that'll be $12.50"... OK - I'll have 20 eels. I get the eels and a bucket and slowly get the chance to pay (I really am pretty honest and didn't expect to short change them - that didn't come out right but I think you know what I mean

) - and slowly, slowly, I pay (sometimes it's better to help one person at a time than help 5 people but never finish with any of them)...
One fault on my part was that I thought I had given the "kid" 40 bucks when I had only given him $30 - no problem, he got that right and I was able to figure out quickly that I only gave him 30 bucks...
I left and got to the dock to check out the eels. Shame on me for not checking them INSIDE the shop. First off - there was not 20 eels in there, only about 15. Secondly, only 2 of these eels would have been castable (barely) from a typical shore situation as the 2 biggest were adequately thick and around 1o inches long. The rest were no more than 8 inches in length and no more than a dime size in thickness... Again, shame on me for not checking but I was in a hurry...
This is not the first time I've hit shoal water in that shop. And Patrick, if that is the only shop you've gotten too, your missing a wealth of difference you can experience elsewhere. Maybe they treat the
regulars better once the recognize you but your not going to get many repeats if you keep pi$$ing people off.
I once went into another shop and had a lousy experience, #^^^^^^& asked me why I didn't drop his name as they knew each other fairly well and I was asked why I didn't mention Striped-Bass.com. When I check out a shop, I want to be treated like any first timer or second timer and so forth to see what a shop is really about (not too mention that we're not world famous here - yet

). After being in Ted's B&T a half dozen times over the past 3 years, I'd definitely give two unenthusiastic thumbs down - OK 1.5 down. And it was only the worst of the year - not of all time....