STH vs Tibor customer support. - Striper Talk Striped Bass Fishing, Surfcasting, Boating

likwid · 10-18-2006, 08:42 AM

STH sends me brand new antireverse pins no questions asked, free of charge, infact they're sending 3 extras. Infact, the service dept guy even made sure I knew how to remove the pins before the call was done.

Tibor wants me to send in the reel along with my credit card and has a minimum charge to "LOOK" at the reel.

What the hell?!

F. VanTibor.

Bigcat · 10-18-2006, 09:35 PM

For over 15 years I delt direct with Billy Pate (Tabor).
Last year that all changed you now have to go through a dealer for parts, I used Eastmans in Falmouth.

Pete_G · 10-18-2006, 09:47 PM

What the hell could go so wrong on a Tibor as to require it going back?

fishpoopoo · 10-20-2006, 07:28 AM

tibor's are not exactly bulletproof

Pete_G · 10-20-2006, 07:38 AM

Quote:

Originally Posted by Bassturbed

tibor's are not exactly bulletproof

Expand on that. I've got two Tibors with a lot of years and my experience runs contrary to that statement. Mine are old so maybe something has changed.

Each reel has been through 3 or 4 sets of anti-reverse dogs, other then that they've been flawless.

fishpoopoo · 10-20-2006, 08:19 AM

well, for one i wouldn't fish from a rock or skish with them.