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Go Back   Striper Talk Striped Bass Fishing, Surfcasting, Boating » Sponsors Specials » The Saltwater Edge

The Saltwater Edge Located in the Newport area, The Edge has the gear and products a serious angler wants and needs

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Old 01-30-2012, 04:36 PM   #1
iamskippy
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typical?

Is it typical to wait a week for a order????????????????????????????????????????????? ???????????????
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Old 01-30-2012, 04:40 PM   #2
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What are you in a hurry to go fishing or something?

Given the diversity of the human species, there is no “normal” human genome sequence. We are all mutants.
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Old 01-30-2012, 04:57 PM   #3
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Is it typical to wait a week for a order????????????????????????????????????????????? ???????????????
Only for those that are cooped up in the house for waaaaayyyyy too long!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Old 01-30-2012, 07:36 PM   #4
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Only for those that are cooped up in the house for waaaaayyyyy too long!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Been there Skippy!!! Hang in there buddy!!!

"Always two there are, no more, no less: a master and an apprentice." >> Yoda
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Old 01-30-2012, 05:25 PM   #5
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I havent even started on my own stuff yet.....
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Old 01-30-2012, 07:29 PM   #6
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Not typical at all. Usually i get my stuff in 2 days. They are doing a lot of stuff to their website, totally changed it.

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Old 01-30-2012, 09:41 PM   #7
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I just find this un acceptable.
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Old 01-30-2012, 10:06 PM   #8
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I saw your box on the table upstairs. I thought I'd check it out for a while
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Old 01-31-2012, 09:37 AM   #9
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I've never had to wait longer than 2 days for my orders and most of the time I have them the next day. Kind of strange since I live further than you from the store? Maybe they don't like you?

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Old 01-31-2012, 11:49 AM   #10
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I've never had to wait longer than 2 days for my orders and most of the time I have them the next day. Kind of strange since I live further than you from the store? Maybe they don't like you?
Well you like me so that has to say something. Telephone call is about to commence
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Old 01-31-2012, 12:15 PM   #11
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apparently the deer arsh i ordered needs to be imported. would be nice if they would send a partial order of a notification, saying hey we are waiting for this to come in. I will never do business with them again,
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Old 02-07-2012, 11:19 AM   #12
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I am just noticing this now, so apologies for the lack of response.

Please understand I am not blaming you for being disappointed as if that is how you feel, then that is all that matters, but when you checked out the shipping you chose clearly stated "3 to 10 business days". There were also faster shipping options.

We do at times order product in for orders, sometimes because it is not a stocked item or because while the inventory said we had one, when we pulled the order it turned out the inventory was wrong. If we were NOT going to be able to get your order to you within the time frame selected or could not deliver any of the items you had ordered, we would have contacted you.

We delivered all the product you ordered in 7 business days and within the time frame stated for that shipping option. Do we often do better then that? Absolutely, we wish and aim for every order to be perfect and parked on your doorstep the next day. Many are there the next day or 2 days at the latest. We don't always hit that target and since it has a big effect on a customer's buying experience it's something we have always and continue working to improve.

We're sorry you were disappointed.

Last edited by Pete_G; 02-07-2012 at 07:24 PM..
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Old 02-09-2012, 06:30 PM   #13
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Game
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Match

PRO CHOICE REPUBLICAN
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Old 02-09-2012, 07:35 PM   #14
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Skippy ...give them another shot... they are a great store and deserve your biz

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