I am on my second one. The first replaced under warranty. I know of 3 others returned for $ back. All pt40's
The bail flips incessantly.
This has not happened on my replacment reel, but I also bought a sustain so I havent used it much.
+'s heavy construction/great handle/metal inards/relatively waterproof/smooooth drag
-'s

BAIL flipping costs plugs/no extra spool/STUPID useless tool and neobag come with it.
WAAAAY to expensive for what it is.
If they fixed the bail problem I would have no prob. getting another except the $$$
Hope this helps....