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| Grumpy Old Pharts Board Gerritol, Ex-Lax, Immodium, Bad Breath - all requirements for the Grumpy Board |
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07-01-2005, 07:02 AM
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#1
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Registered User
Join Date: Feb 2003
Location: Cape Cod
Posts: 946
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Cabela's Products
Has anyone noticed the decline of the quality of the stuff they carry?
Case in point, I purchased a onboard battery charger it craped out after a few weeks, I send it back to the vendor and it was replaced at the end of last season.
This season I use the new charger one time and it died, I called the vendor and they say to bad the warrenty on the first one ran out.
I tried to tell them this one was a new replacement that they sent me, was told tuff luck.
I am done with Cabelas  |
Fly & Light Tackle Fishing
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07-01-2005, 07:53 AM
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#2
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Super Moderator
Join Date: Sep 2003
Location: Georgetown MA
Posts: 18,203
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Make sure you let them know your Done with them......
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"If you're arguing with an idiot, make sure he isn't doing the same thing."
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07-01-2005, 07:41 PM
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#3
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Registered User
Join Date: Jul 2002
Location: Maine
Posts: 4,547
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Remind them of their "100% Customer Satisfaction" guarantee
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07-28-2005, 08:46 AM
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#4
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Moderator
Join Date: May 2003
Location: Marshfield, MA
Posts: 6,267
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I was just told to send back the waders I bought not even a year ago so they could take a look at them and then they would decide what they would do for me.......Im just gonna goop em' up myself.....
Kevlar waders need to be made  |
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07-28-2005, 10:58 AM
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#5
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Registered User
Join Date: Sep 2001
Posts: 7,649
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I have been happy with Cabelas. Cableas have grown to carry everything under the sun, which is both good and bad. I would deal with cabelas and not the manuf. of the equipment if you are not happy. They have treaded me fairly all the time. I bet they woud allow you to get credit of that item towards a higher end product by a different manuf OR just get your money back.
good luck.
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07-28-2005, 01:35 PM
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#6
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Wishin' for fishin'
Join Date: Sep 2003
Location: Brockton
Posts: 1,651
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why did you call the vendor? does cabelas have a customer service phone line ?
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07-28-2005, 02:21 PM
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#7
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Moderator
Join Date: May 2003
Location: Marshfield, MA
Posts: 6,267
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I called customer service...I am on my third pair in the same number of years...I guess Ive gotten my monies worth.....no waders have ever lasted me more than a year....I would of sent them back and prolly they would replace them....no rips, holes, tears.....just leaking on the seam.....but I need em' for this weekend and the year is up on Tuesday........simms come fall
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07-28-2005, 04:13 PM
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#8
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Registered User
Join Date: Feb 2004
Location: RI
Posts: 5,704
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Cabelas customer service is tops IMO.Screw the manufacturer's warranty Cabelas will simply replace it.
It ain't Cabelas making your charger its some shmuck in China.Remember you get what you pay for.
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07-28-2005, 08:52 PM
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#9
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Registered User
Join Date: Nov 2003
Location: West Wareham
Posts: 1,189
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Quote:
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Originally Posted by Slingah
I called customer service...I am on my third pair in the same number of years...I guess Ive gotten my monies worth.....no waders have ever lasted me more than a year....I would of sent them back and prolly they would replace them....no rips, holes, tears.....just leaking on the seam.....but I need em' for this weekend and the year is up on Tuesday........simms come fall
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Not sure what kind of waders you fish with but I buy Cabela's brushbusters waders for waterfowl hunting and have had the same pair for 4 years and I am brutal on this stuff not a problem in 4 years. |
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