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StriperTalk! All things Striper |
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01-24-2011, 11:32 AM
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#1
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Seldom Seen
Join Date: May 2001
Posts: 10,543
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Quantum service?
Cabo 40PTS needs service. Paint has just bubbled up and crumbled off the stem leading to the body. Would like to see them replace that on their nickel seeing how it has fallen apart... Other minor stuff, like replace line roller. Should I send it to Bucko's or back to Tulsa? Who should I call for a contact at Bucko's?
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“Americans have the right and advantage of being armed, unlike the people of other countries, whose leaders are afraid to trust them with arms.” – James Madison.
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01-24-2011, 11:38 AM
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#2
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Registered User
Join Date: May 2003
Location: Easton, MA
Posts: 5,737
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Check with Quantum first before sending it to Bucko's. If they stand behind their products, they might fix it for free. I used to have my reels serviced at Bucko's, but had a bad experience with a Penn they fixed/didn't fix last year and probably won't go back in the future.
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Conservatism is not about leaving people behind. Conservatism is about empowering people to catch up, to give them tools at their disposal that make it possible for them to access all the hope, all the promise, all the opportunity that America offers. - Marco Rubio
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01-24-2011, 11:49 AM
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#3
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Registered User
Join Date: May 2007
Location: South Shore RI
Posts: 83
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Quote:
Originally Posted by fishbones
Check with Quantum first before sending it to Bucko's. If they stand behind their products, they might fix it for free. I used to have my reels serviced at Bucko's, but had a bad experience with a Penn they fixed/didn't fix last year and probably won't go back in the future.
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x2 - I've sent my Quantum to Bucko's, and it took over a month each time to get it fixed. Didn't stock the parts for my particular reel. The reason it's been twice is because the first time it wasn't fixed properly.
Nice guys there and I'm sure they do a healthy business, but that's my personal experience...
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01-24-2011, 12:09 PM
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#4
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OLDGOAT7205963
Join Date: Mar 2006
Location: CAPE
Posts: 693
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Bought my Quantum on line. Didn,t come with wrench in box,couldn,t open to service myself,sent to Quantum and they sent me a new reel.[with wrench]
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01-24-2011, 01:28 PM
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#5
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Registered User
Join Date: May 2009
Location: Somerset Ma
Posts: 1,812
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If you do go to Bucko's, his name is Mike and he owns the place. I've had both good and bad experiences with them. Only one reel tech. puts a huge work load on one person, therefore taking forever to get stuff back.
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01-24-2011, 03:26 PM
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#6
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Registered User
Join Date: Dec 2002
Posts: 8,718
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Recently,I have heaard more bad than good regarding Bucko's.If it's a cosmetic issue,I would fish it.
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PRO CHOICE REPUBLICAN
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04-04-2011, 07:45 PM
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#7
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Seldom Seen
Join Date: May 2001
Posts: 10,543
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Mailed today to Tulsa. Will follow up on service, price and how long it takes.
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“Americans have the right and advantage of being armed, unlike the people of other countries, whose leaders are afraid to trust them with arms.” – James Madison.
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04-07-2011, 11:20 AM
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#8
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Seldom Seen
Join Date: May 2001
Posts: 10,543
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Offering to replace reel, for 65.00 plus shipping.
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“Americans have the right and advantage of being armed, unlike the people of other countries, whose leaders are afraid to trust them with arms.” – James Madison.
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04-07-2011, 03:17 PM
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#9
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Registered User
Join Date: Oct 2005
Location: dedham, MA
Posts: 636
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Ross,
I would say you got a good deal from
Quantum. The Surfcaster.com catalog
lists Cabo 40PTS for $179.95. Could you
handle some of my reels problems for
me. You would have my eternal thanks.
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04-07-2011, 04:33 PM
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#10
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Registered User
Join Date: Oct 2006
Location: Pembroke,MA
Posts: 784
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Quote:
Originally Posted by nightfighter
Offering to replace reel, for 65.00 plus shipping.
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That is how they generally deal with there issues i've had it happen a few times with freshwater reels.
Posted from my iPhone/Mobile device
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04-11-2011, 05:25 PM
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#11
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Seldom Seen
Join Date: May 2001
Posts: 10,543
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Called them today. Offering a new reel, not a rebuilt. Asked for my old spool. He said he would see what he could do....
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“Americans have the right and advantage of being armed, unlike the people of other countries, whose leaders are afraid to trust them with arms.” – James Madison.
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04-25-2011, 11:47 AM
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#12
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Seldom Seen
Join Date: May 2001
Posts: 10,543
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New reel arrived Saturday. Old spool arrived today, no charge for that. So for $74.95 I have new reel with extra spool. Works for me....
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“Americans have the right and advantage of being armed, unlike the people of other countries, whose leaders are afraid to trust them with arms.” – James Madison.
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04-25-2011, 01:21 PM
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#13
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Registered User
Join Date: Dec 2002
Posts: 8,718
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Good deal
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PRO CHOICE REPUBLICAN
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