...JUST PASSING ALONG THE LESSON I LEARNED OVER THE HOLIDAYS......
....I had placed an order with Etronics for a digital camera ( my gift from my honey!! )
this is my email to them:
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....BOO!!!!!! I AM INCREDIBLY DISPLEASED WITH YOUR COMPANY!!!......WHEN I LOOKED INTO PLACING AN ORDER, ONE OF MY FIRST REQUIREMENTS WAS THAT IT WAS IN STOCK. AND ON THAT DAY, I WAS MADE TO BELIEVE THAT IT WAS, HOW? WHY? - BECAUSE I CALLED UP AND ASKED!!! AND SO TO HAVE IT BEFORE NEW YEARS DAY, I CHOSE THE NEXT DAY DELIVERY. TODAY IS THE 28TH OF DECEMBER, ON THE 27TH ( YESTERDAY ) I EMAILED THEM AND THEY REPLIED SAYING IT SHOULD HAVE BEEN SHIPPED ON THE 26TH, WELL IT NEVER CAME, AND I NEVER GOT NOTIFIED.....I JUST GOT OFF THE PHONE WITH A CUSTOMER SERVICE REP, AND WAS TOLD THEY DIDN'T HAVE ANY, AND THAT THEY WOULD BE ORDERING MORE....I THEN SAID ..." HOW ? ..ITS A DISCONTINUED ITEM!!! "........I AM VERY UPSET.
ETRONICS USES VERY POOR ADVERTISING TECHNIQUES....YOU SHOULD NOT ADVERTISE ITEMS THAT YOU DON'T HAVE, AND NEVER TELL SOMEONE OVER THE PHONE THAT ITS IN STOCK!!! WHEN IN FACT..YOU HAVE NONE!!
...IF IT WASN'T FOR ME CALLING ETRONICS TODAY, I'D STILL BE WAITING FOR MY NEW YEARS EVE CAMERA.......
FORGIVE ME, BUT I WILL RELATE THIS MESSAGE TO ALL AND EVERYONE I KNOW......AND POST IT ON EVERY SITE THAT I'M A MEMBER OF OR VISIT.....WHEN SPEAKING TO THE CUSTOMER SERVICE PEOPLE ..THEY SHOWED ME NO REMORSE....NO WAY TO MAKE IT UP TO ME......SHAME ON THEM FOR NOT HAVING PROPER " CUSTOMER ETIQUETTE " ....GOODBYE.
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....so now, here I sit.....Giftless!!! No Lathe
No Camera
...
boo hoo....boo hoo....I'm bawling my eyes out......Pisssst, ax-ually!!
..back to the "drawing board"...
...
...I don't mean to be a Scrooge and I hope JohnR doesn't mind me trash talkin them, but I was all excited!~!....and now.....BAH HUM BUG!!....just wanted anyone else, who hasn't dealt with Etronics or hasn't ordered much on-line to
NOT GET YOUR HOPES UP ..until its in your hands ...
...cheer me up, send me some plugs ...will ya
Etronics.....LIARS!!!
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