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SOK - are you in RI or Mass? iF in RI, got to COX and get a Motorola Surfboard 5120 for $20 . The one time $20 charge was all I had to pay when returning old modem at COX office.
I had the same Toshiba for years and had bitched to COX that it had issues. They refused to deal with it and I gave up trying (connection would fall off for 10 seconds at a time). The SB5120 has significantly better response and uptime over the old Toshiba... Great site for checking these out (and all cable or DSL) is DSLreports.com - lots of info in there...
If you are in mass, I'm not sure what the policy is.
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