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There's also the probability that the contractor got the money up front and just took off without completing what he had been paid for.
There's always the consumer warning going around these parts about those kinds of "fly-by-night" operations. They promise work at a cheap price, get as much money up front, and jump ship when they stop getting money or when another "fish" is hooked and needs to be "reeled" in. Remember the old driveway paving scam?
Unfortunately, the contractor may not be charged because of the statute of liability has probably passed. But that can't prevent the lady from filing a complaint to the BBB.
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