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i work in a big office building fixing computers and stuff, and I get one of those once in a while. I have no patience for idiots or people who think they are smarter than everyone else, but I need this job more than I need my pride. When it happens, I will listen attentively, nodding my head, saying I understand, over and over. But I do this with a big s*** eating grin on my face, and it usually pisses them off more. I let them get it out of their system, and I give a calm response that they dont want to hear, but policy is policy. The last guy was really upset about the company deleting all his music from the network.
I told him that it was a shame all his stolen music was gone, and I gave him 2 names and numbers to call and complain. Then I told him he should call Apple and tell them of this outrageous act. That was when he realized I was busting his chops, he got red, thought he was gonna bust. But he just turned around and said Ill deal with it and went back to work.
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