|
LL Bean
When LL Bean moved into town my wife went crazy. It seems like I was there every weekend and we were paying 5 X as much for stuff I could get cheaper. My wife insisted it was worth it because of their 100% guarantee. Whatever....sounded like crap to me.
So....2 years ago for Christmas, she gets me this LL BEan Polartec waterprrof fleece. it was nice and kept me dry while fishing. But after the first season, the zippers corroded and I could not use them. basically became worthless. Of course I made the sarcastic "i told you so" comment to my wife and it sat on top of my dresser for a year. A few weeks back we were heading near LL Bean and I figured I bring it in so they could tell me to pound sand, no receipt, salt water....blah balh , some excuse.
Well, without batting an eye, the LL Bean lady brought me to where the news ones where, slighlty different style, but bascially the same. She had me pick one out, and then went back to the register. I was already blown away that I was getting a brand new one, no questions asked, then....she looks up the price on the computer and she knew it was from Christmas 2007, so she says it went for $89. the new ones are only $69. She does some stuff and then hands me a gift card for $20....are you freakin kidding me! So I get a new jacked ant $20 bucks back after 2 years. I am impressed and now sold on LL Bean.
|
Threaded Mode