Quote:
Originally Posted by RIJIMMY
wow - Am i Suprised?
Typical apple superiority crap. Spence - why is there ALWAYS a line at the apple store in the customer support line? Why when I called apple support, before asking me what my problem was, the phone rep tried to sell me $79 support plan? For something that is supposed to be intuitivie, they sure put a lot into support and apparently people need it. Spence, you can spout your nonsense but the reality is that Saturday, I have to drive 30 miles to Dedham to return the $100 item that is for ipad that doesnt work, I then have to have an apple geek look at my BRAND NEW ipad and tell me what I already know, then drive back to Mansfield to Best Buy to return it. I guess spending my day off to have a slick item is considered cool, but I'm ripped. We have a Wii, 2 DSs, 2 laptops pcs, 2 desktop pcs, and andriod phones. Tons of software and never, not once have I had to call support. I've spent 3+ hrs on the ipad an will spend another 3-4 this weekend. F-that. I dont need to look cool to 16yr olds.
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So you're defining your impression of one of the most successful companies in the history of the world off of your ONE bad experience?
I've been to an Apple store for a problem once. My son shattered the LCD on my wife's MacBook. Yes, it wouldn't have happened if I had a Dell, but that's the price/performance tradeoff. I thought the Apple store was silly having to make an appt, deal with the Apple genius etc...but in the end they fixed it at a reasonable price and within a few days. Very happy with the service.
I have no Apple superiority complex. I do think they put a lot more investment in the whole user experience than do PC makers. Some people don't care, fine, do what you want...
And BTW, nobody hooks a guitar up to an iPad, that's just silly
-spence
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