Lowes

[basswipe]

I'd like to start off by saying that I work for one of the largest contractors in the state of RI so I know a thing or two.Generally speaking the clients I build houses for don't worry about money but when I'm spending my own that's a different story.Over the years I have nothing but great experiences at Lowes.Recently when my wife decided that our bathroom needed remodeling buying at Lowes was a no-brainer,we bought everything minus a tub at the N.Dartmouth store.

This is now where my tale of woe begins.Almost every fixture we bought had missing parts/screws and as you can imagine that tends to slow up the whole process and tends to raise the stress level.By the time I got around to the third fixture that was missing a setscrew I was ready to have a meltdown.

Once I gathered it together I returned to the store for the second time in one day.We exchanged the item for a duplicate item and that process was pretty stupid,why in God's name would the lady at the customer service desk need to credit my card $42 just charge the same card the some exact amount of money for the same exact item 10 seconds later?Her explanation was because the item was defective.What?

And while that was going on my wife was looking at light bulbs for the light fixture.We needed flouro bulbs for dimmers and while my wife was looking at them there were 4 guys doing nothing but having some type of argument and none offered any help and when my wife went to ask they disappeared.

And now is where we come to why I am now writing this.When I started to assemble the vanity mirror one of the plastic nuts that secures the mirror to one of the 2 mounts was no good.And that was the straw that broke the camel's back so to speak.

I don't know if Clint is still the store manager or not but I know in the past he ran a tight ship and everybody there was on the ball and sharp,not so much anymore.The N.Dartmouth store has issues.

The bottom line is that I as both a contractor and a homeowner will more than likely never step foot into another Lowes again and that's a shame because it was at one time one of my favorite places to shop.