Just don't get it

[nightfighter]

Originally Posted by Jackbass

We have been on them with out a doubt. I did over half a million with them last year never went over 45 days. If I send them to collection I will be out 30%. The money will come from them it is just really screwing me up currently. Just need to start selling more to offset what I am not doing with them as a matter of principle.
Posted from my iPhone/Mobile device

I'll do it for ten....

Seriously, act as your own collection company. Ask them what is their intent with regard to this debt. Do not let them off the phone without a definitive plan, and that it will be followed up with certified mail. I can usually get a little more by saying this; I am sorry that you cannot give me a satisfactory answer, but I must hold someone responsible... May I have your name, please? Your title? Oh, and the name title, and number of the person you report to? No emotion. Just transfer risk to the person at the other end of the phone. Use that line until you get passed up the line to someone who CAN make the decision to cut the check!