CTS 1103-1 4 to 6 oz

[chefchris401]

I had the 4-8 was an awesome rod, did everything from redfins to 6oz and chunk.

Broke about 2 months in throwing an ss darter

CS was awful and they need you to ship the rod back to NZ, no US reps/distribution handles warranty claims, which is BS

And they want $60 for a warranty claim
Plus you pay shipping both ways.

Cut my loses and the shop I got from took care of me and I got an ODM jigster

I won't get another cts unless they let the shop/rep handle the claim.
Posted from my iPhone/Mobile device

[Headhunter]

The nightmare customer service saga continues. I will tell ya what, if I break their stick and they mess with me on the warranty the entire united states will know about it. I don't mind paying but I do mind getting the runaround. I was in the early stages of the VS development and they only waivered once on their commitment to customer service. Great company along with lamiglass. Been running the 1321M since it came out. The first serial number I had on my VS300 was in the 5 or 6 hundreds!!