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Don't you just love being self-employed???
I am sure they fall under the 80/20 rule. 80% of the aggrevation comes from 20% of the business.
I very seldom have any problems, and you seem like a nice guy and probably don't either. Sometimes though you get one, that drives you absolutly nutz. It is usually the one you bend over backwards for!!
Be nice, ask them for the balance of what is owed before doing anymore work. Or ask them if they want to add this work onto their balance?? When they drop off the machine, tell them you have had some problems with others (not them of course) and the new policy is that everthing must be paid for when they come back to get the machine. " I am sorry for this inconvenious, you have been such a great customer, I hope it doesn't trouble you too much." Don't give'em the damn machine till they pay you. Remember, #^&#^&#^&#^& on me once, Shame on you. #^&#^&#^&#^& on me twice, Shame on me.
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