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I agree
I just got an order from them last week and it was still signed Bill and Barbara. I always direct my emails to her and she is pretty good at getting back to me. The thing I hate is 80% of items are always out of stock.
I was also trying to get a longer strap for my Surfcaster bag and I was told it would take 3 months because they order American made and all the junk available is made in China. I also tried getting plug bag inserts and also got the "it will take 3 months" reply.
Nothing good every lasts, does it?
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