charter cable tv is SCROOGE

[Backbeach Jake]

When my neighbors across the street moved, Comcast disconnected their cable AND mine. I called them, and they said no problem just be home between 8-12 the next day. WHAT!!!!? No thanks, you broke it without me you can fix it without me. They said sorry, but I had to be home. NO!! I'm not missing half a day's work for television. It's not worth that to me, cancel my subscription, I'll go back to a roof antenna. OK they said we'll be out tomorrow. They fixed it.

[Raven]

i am thinking of switching to them now...
before i had basic cable with Charter
and only was watching like 5 channels for almost ten bucks
per channel....and thats crazy money...

charter wants me to pay a reconnection fee
after i paid the bill... and i said - no friggan way
yesterday i tried calling them about an email problem i had
on a seperate account ok and after going thru the whole
press 4 press 1 press three crap 6 times and then
getting a buzy signal i said : this is totally CRAP.

now i'm planning on canceling my charter dsl and charter telephone
too and perhaps switching to verizon DSL and Vonage and hopefully
get my money's worth.

[Backbeach Jake]

We're paying $45 a month for one step up from basic. They've been very reliable except for the one time. They just had to be shown that I wasn't over anyone's barrell. They offer broadband, but I go with dial-up still. Their local office is two doors down from me, but when I call, I get Texas or some place Really only 1 problem in 20 years.