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John,
I do this for a living working as a computer tech for a company and do some side work to pick up some extra money. People sometimes look at you like you have two heads when they bring you a messed up machine loaded with spyware and/or viruses and you tell them it could be more than $100 to clean it, or rebuild it and put back their data. I usually charge around $75 for people that are from work, or friends of my relatives. I usually end up updating their machine with security patches, service packs, etc. and other applications and doing some other tweaks to get their machines running better - sometimes it is more of a hassle in the end. If a machine is really loaded with spyware - sometimes it can be worse than cleaning up a particular virus.
If you are going to do it - you may want to set up what you will be doing for the price you agree on and make sure they know that over and above will cost extra so there are no misunderstandings when time to exchange money for service rendered.
If they took it to the Geek Squad or local CompUSA, etc. they would pay more, sometime a lot more. I think CompUSA charges $29 to install a memory module...
Pete
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