Attn VS Owners... - Striper Talk Striped Bass Fishing, Surfcasting, Boating

ChiefLinesider · 11-08-2006, 08:45 PM

They don't seem too confident in their product if they only offer a 1 year warranty.
& its 50 dollars plus parts for servicing? So if you had 100 bucks worth of parts that need to be replaced, you have a $150 bill sent to you (without notice? Anything under $200 without a call?)

And if someone buys a used reel & they want to put a warranty on it, They are getting slapped with a big chunk of change for a 1 year warranty?

I would also be interested in a parts list cost. What is an average repair bill? Or what if it starts leaking outside of the warranty? What will that repair run you? What is covered in the servicing? .....looks like ive got to make a VS phonecall

nightfighter · 11-08-2006, 09:20 PM

People's priorities are different. I change my vehicles' oil religiously, my brother doesn't even check his oil levels. I send out my nail guns for rebuilds when I feel they're due, while other contractors use them til they're cooked and have to buy new. Maintenance comes with ownership in my book. It is part of the investment. I mean, do you really figure in oil changes, new tires, etc. over four years when you buy a car? Given that I bought a used 200 very reasonably from another member, I can justify sending it out at the end of a season in which I fished it hard and was extremely pleased with the product.

shadow · 11-08-2006, 09:32 PM

van staal policy is sort of screwed up the warranty should be longer then one year,you should be contacted for any out of pocket repairs,never mind $50 plus parts.I have a love hate relationship with van staal there great reels when there working well, yet in the first year mine had water in the drag,when sent back it was repaired at the service charge of $36 the whole drag system replaced

this year I have a few minor things that need to be seviced so I need to send it back agian this year so far in 2 years it has been in need of new parts that if the warranty was longer then the one year I would not have to pay anything I think a better warranty on a reel that is $700 is not to much to expect.

spence · 11-08-2006, 09:39 PM

I bought an new old stock VS off Ebay and had the thing sieze up the first year...sent it in and only had the basic charge to fix.

Bought a Calcutta 400TE at SWE and had the free-spool lever break after one season. sent it in for service and Shimano sent me a brand new reel.

So I'm pretty happy with both companies for now. But even with the premuim price I can see how it would be difficult to provide top shelf service for very long.

-spence

RNC · 11-08-2006, 09:57 PM

I think the way the VS250 looks alone was well worth the price I paid for it, and the 18 bucks for the hat, but at least it comes with a cool pouch for you to store it in.

wheresmy50 · 11-08-2006, 10:00 PM

A Shimano Spheros comes with a 1 year warranty too, for about a hundred bucks.

It seems that if VS feels their reels are worth $600, they should have a little more confidence in their product. If they think they can only offer a 1 year warranty, maybe they're not really worth all that money.

ChiefLinesider · 11-08-2006, 10:54 PM

Quote:

Originally Posted by wheresmy50

A Shimano Spheros comes with a 1 year warranty too, for about a hundred bucks.

It seems that if VS feels their reels are worth $600, they should have a little more confidence in their product. If they think they can only offer a 1 year warranty, maybe they're not really worth all that money.

Exactly, I think your paying to get into the VIP room. Where you can be in a small group of people that own one. You choose your color & PAY to keep your semi-unique appearance. & Keep your reputation up on the rocks. It seems the Van Staal has become more of a symbol, like a right of passage, a sign to give respect, that the owner has become an accomplished surfcaster.

nightfighter · 11-08-2006, 11:15 PM

Quote:

Originally Posted by ChiefLinesider

Exactly, I think your paying to get into the VIP room. Where you can be in a small group of people that own one. You choose your color & PAY to keep your semi-unique appearance. & Keep your reputation up on the rocks. It seems the Van Staal has become more of a symbol, like a right of passage, a sign to give respect, that the owner has become an accomplished surfcaster.

Yup, you got me.......

wtf

ChiefLinesider · 11-08-2006, 11:19 PM

hey just kidding around... I still want one... venting cause I need more money, just thought it was a funny way of looking at it

MAC · 11-09-2006, 05:38 AM

Quote:

Originally Posted by ChiefLinesider

Exactly, I think your paying to get into the VIP room. Where you can be in a small group of people that own one. You choose your color & PAY to keep your semi-unique appearance. & Keep your reputation up on the rocks. It seems the Van Staal has become more of a symbol, like a right of passage, a sign to give respect, that the owner has become an accomplished surfcaster.

Up until a few years ago I thought the same thing. Then I got one and my thoughts changed. No other reel has been able to do what this reel can do period. When wading out to a bar or rock I use the rod as a staff totally submerging the reel. This is the only reel to be able to survive so far.

Can you bury the spheros in the sand. Then dig it up and rinse it in the ocean and expect it to perform. I doubt it...........

JoeP · 11-09-2006, 12:16 PM

Quote:

Originally Posted by spence

I bought an new old stock VS off Ebay and had the thing sieze up the first year...

Bought a Calcutta 400TE at SWE and had the free-spool lever break after one season.

-spence

Spence, these problems must have been caused by you reeling backwards because they surely weren't caused by use...