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Grumpy Old Pharts Board Gerritol, Ex-Lax, Immodium, Bad Breath - all requirements for the Grumpy Board

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Old 01-15-2013, 01:04 PM   #1
JohnR
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AAAAAAAAAAAAAAAAARRRRRRRRRRRRRRGGGGGGGGGGGGGGGGGGG !!!!!!!!!!!!!!!!!

Tech Support Call Hell


AAAAAAAAAAAAAAAAARRRRRRRRRRRRRRGGGGGGGGGGGGGGGGGGG !!!!!!!!!!!!!!!!!

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Old 01-15-2013, 01:08 PM   #2
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Old 01-15-2013, 01:08 PM   #3
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Just so you know all those AAAAARRRGGGSSSS totally screw the browser scaling on my bberry
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Old 01-15-2013, 01:28 PM   #4
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Old 01-15-2013, 02:32 PM   #5
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"Please note we appreciate your patience, your call is very important to us"..
"We are experiencing an unusally high call volume"

Does your incessant whining make you feel better? How about you just shut the hell up and suck it up? It's a fishing forum , so please just stop.
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Old 01-15-2013, 02:36 PM   #6
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Just so you know all those AAAAARRRGGGSSSS totally screw the browser scaling on my bberry
Posted from my iPhone/Mobile device
Somebody still uses Blackberry?

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Old 01-15-2013, 02:45 PM   #7
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"Please note we appreciate your patience, your call is very important to us"..
"We are experiencing an unusally high call volume"
Isn't it amazing that they all say the same thing and are experiencing "unusually high call volume" whenever you're calling, even if its 2 in the morning?
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Old 01-15-2013, 03:00 PM   #8
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Somebody still uses Blackberry?
Spence is retro.

Conservatism is not about leaving people behind. Conservatism is about empowering people to catch up, to give them tools at their disposal that make it possible for them to access all the hope, all the promise, all the opportunity that America offers. - Marco Rubio
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Old 01-15-2013, 05:04 PM   #9
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I thought this was going to be about pirates...
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Old 01-15-2013, 05:11 PM   #10
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Well, Microsoft, so kinda.

The first guy was a little better than me - I'm hoping the new guy is way better than me.

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Old 01-15-2013, 05:44 PM   #11
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good luck with that
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Old 01-15-2013, 05:48 PM   #12
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Your call will be taken in the order it was received....thank you for waiting
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Old 01-15-2013, 09:39 PM   #13
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I think I've called Microsoft tech support once in my life......and they did nothing but charge me $250
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Old 01-15-2013, 09:50 PM   #14
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I have never called Microsoft, however when working for a PC repair company geek squad called,I had the privlage of fixing what they couldn't was awesome, they actually cut us a check.
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Old 01-16-2013, 01:05 AM   #15
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18 hours now. Today. Not including the 6 yesterday (or Monday actually)

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Old 01-16-2013, 06:07 AM   #16
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Whats the Problem you are having? A Lot of Geeks on the Website

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Old 01-16-2013, 08:02 AM   #17
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Whats the Problem you are having? A Lot of Geeks on the Website
A (nice) client that had a server corrupt, lost sysvol/AD items, last good backup was early december, last not overwritten backup was middle december, Exchange won't start, files missing, IIS damaged, a few other things. Server kept running until a power outage promoted UPS shutdwon and failed restart end of last week. Worked on it until 3:30 this morning. Now for Round 3

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Old 01-16-2013, 08:43 AM   #18
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Was that there only DC in the Domain? What roles were assigned to it? Windows Vers.?

"If you're arguing with an idiot, make sure he isn't doing the same thing."
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Old 01-16-2013, 09:37 AM   #19
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Was that there only DC in the Domain? What roles were assigned to it? Windows Vers.?
SBS = All Eggs One Basket.

Nice, but poor client, could not (or chose not to) afford ongoing maintenance so the last time I looked at the server was probably October, and maybe August before that.

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Old 01-17-2013, 02:18 AM   #20
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Your Still on the phone? MS sucks. Well they all suck. BTW my instincts on the blue screen of death were right, bad memory.
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Old 01-17-2013, 06:02 AM   #21
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SBS....haven't touched that for over a decade....yikes! and Even then not very often.

"If you're arguing with an idiot, make sure he isn't doing the same thing."
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Old 01-17-2013, 07:25 AM   #22
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Its amazing where people skimp on the $ and cry when stuff breaks, sometimes the expect magic when there is none to be had.

There are way to many cheap solutions out there for back up and redundancy now a days for people to not explore or engage these options.

My empathy level has steadily decreased over the last year.
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Old 01-17-2013, 01:19 PM   #23
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Spence you buy imported English shoes and still use a Blackberry?

" Choose Life "
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Old 01-17-2013, 04:04 PM   #24
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Good people, hurting in this economy.

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Old 01-17-2013, 04:24 PM   #25
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I recently had one of our IT infrastructure people tell me the our set up is about 80% "cowboy" and only about 20% done properly - all because of budget constraints...
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