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Computers Sidetrack to Computers, Questions on your home computer? Posting just for registered members....

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Old 11-25-2008, 06:10 AM   #1
Bigcat
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help windows security

my computer has been taken over by antivirus 2009.
I can not get in to manage my account, basically wont let me do anything.
I am being bombed by pop ups to buy the program, and it will not let me deleat the program?
What can I do I hate being forced to buy something.
thanks john

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Old 11-25-2008, 06:29 AM   #2
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well you have to be using firefox browser for one
because they have a built into the browser pop up ad blocker...

or you can easily download it as a add on...

next you need to identify the >exe file that's running that script...

you can usually see it under the task manager
under the processes running tab

we can look it up on google easily enough

http://www.2-spyware.com/remove-antivirus-2009.html
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Old 11-25-2008, 06:32 AM   #3
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Talking

that quick enough for ya
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Old 11-25-2008, 07:20 AM   #4
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gots to practice safe porn John
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Old 11-25-2008, 07:26 AM   #5
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Raven, I clicked on uniblue and now I can't remove that?
I'm freakin lost

Scott, the porn was from what you sent me

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Old 11-25-2008, 07:31 AM   #6
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lol

avg anti virus. I haven't found anything better. The free version is on every machine in the shop and the paid version is on all the main machines.
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Old 11-25-2008, 07:33 AM   #7
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did you try downloading the remover on that site bigcat?
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Old 11-25-2008, 07:51 AM   #8
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Hell, I don't even know were to start now the machine dumps every five minutes

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Old 11-25-2008, 07:55 AM   #9
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do it manually then
hit start button and search off first window

search for what files and folders

with any of these mofo's in them

Antivirus2009 dot exe, av2009 dot exe, av2009install dot exe, av2009install_0011dot exe, av2009[1] dot exe,

high-light them and hit delete button
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Old 11-25-2008, 07:57 AM   #10
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hit f 8 on boot up and select

safe mode
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Old 11-25-2008, 07:59 AM   #11
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Arrow

you can do a search like * (wildcard)

*.exe and every freakin exe file you have will pop up
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Old 11-25-2008, 08:07 AM   #12
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Once you get it going again...

1) Install Avast
2) Install Spybot
2) Don't surf the web as an admin, create a restricted user

-spence
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Old 11-25-2008, 08:23 AM   #13
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Just backup your data and then rebuild it from the recovery disks...if you have them. When it comes to spyware I find you waste less time just doing a rebuild than you do installing this and scanning that and editing the registry here and deleting this directory there.....and blah blah blah.

You can backup and rebuild in about an hour or so usually......seriously, just dump your important files on a thumb drive and have at it

"If you're arguing with an idiot, make sure he isn't doing the same thing."
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Old 11-25-2008, 08:57 AM   #14
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This one is a pain in the buttocks and I usually don't fix it remotely. If you are somewhat technically inclined do this:

Get you data backed up onto another disk - vital in case you blow it up

Turn off system restore points, if you clean it and have system restore on it just recreates itself

go into msconfig and turn off the stuff that runs in startup that is not vital

scan the daylights out of it with a new and up to date AV system

Run Dr Web's Cure It

There are other things that may be needed as it changes over time

A clean wipe is sometimes the best bet...

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Old 11-25-2008, 09:01 AM   #15
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I can find the file, but access to delete is denied?

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Old 11-25-2008, 09:03 AM   #16
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All great advice, but way over my head.

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Old 11-25-2008, 09:42 AM   #17
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Wink the wizard of S-B


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Old 11-25-2008, 09:47 AM   #18
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yeah

access is denied if the freakin file is running

you have to shut if off first

hit "contol, alt ,delete, keys" to get to task manager up and see if you see it running on the list of processes

then select the end process one at a time
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Old 11-25-2008, 10:12 AM   #19
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I got it, I restored the machine back two days and all is fine now.
I just hope it's not ground hog day all over
Thanks guys, know I need a drink it must be 12:00 somewhere

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Old 11-25-2008, 10:16 AM   #20
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Arrow

when those emails arrive

mark them as spam

then set up a spam filter

so it will auto delete them
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Old 11-25-2008, 10:31 AM   #21
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I got all that stuff in place, the wife must have opened something, it all went down with her.

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Old 11-25-2008, 10:37 AM   #22
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i tell my wife allot

that computers friggan LIE all the time

with all their pop up warnings and crap

just go do what you want to do.....
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Old 11-25-2008, 10:38 AM   #23
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my wife sends me stuff

with always the same question....


is this BS ?


lol
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Old 11-25-2008, 12:06 PM   #24
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Get a copy of TrueImage and take regular snapshots of your system.
Then delete/hide MSIE and Outlook from your wife's desktop and set up Firefox instead :-)
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Old 11-25-2008, 12:48 PM   #25
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Quote:
Originally Posted by JohnR View Post
A clean wipe is sometimes the best bet...
True, some popup spyware can embed into a Windows system file and is nearly impossible to remove.

-spence
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Old 11-25-2008, 01:01 PM   #26
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Go down to Best Buy and get a fresh quart of Geek Oil. Take it home and pour it in the top. The reservoir is probably empty John.
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Old 11-25-2008, 04:01 PM   #27
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Quote:
Originally Posted by kenyee View Post
Get a copy of TrueImage and take regular snapshots of your system.
Then delete/hide MSIE and Outlook from your wife's desktop and set up Firefox instead :-)
What he said, after the wipe, onto a USB drive: http://www.newegg.com/Product/Produc...82E16832200004

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Old 11-25-2008, 04:21 PM   #28
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The best anti-virus is to use Linux or a VM that you can wipe out.
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Old 11-25-2008, 04:22 PM   #29
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Quote:
Originally Posted by #^&#^&#^&#^&#^&#^&#^&#^&#^&#^&#^& View Post
Go down to Best Buy and get a fresh quart of Geek Oil. Take it home and pour it in the top. The reservoir is probably empty John.

Best Buy is out, you have to buy it from a geek like JohnR
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