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If this was me and I was on duty I would;
Head to the State Police and explain the situation and the police department connection. Ask the SP to charge his brother with assault and battery(grabbing her shoulder), assault(for raising his hand to strike her but not) as well as intimidation of a witness. Do the same with his father for grabbing her, putting his finger in her face(assault), intimidation of a witness as well as threatening to commit a crime. You can't let these actions go unrecorded in case something happens.
If the SP are unwilling to assist you, go to the district court and take out the charges. Then contact the local PD and file a written complaint on the officer who told you to come back later. He basically blew you off. Followup the complaint with the mayor or selectman afterward.
PM me if there are any problems or questions.
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