I stopped dealing with CA years ago. No, this was one of the top AV vendors but I know what you mean.
I've had a lot of good dealings with Cisco support on the sub-continent, but todays (not Cisco)was the worst in a long time...
Quote:
Originally Posted by EricW
Can I take a guess...Computer Associates? I've had some doosies with them. Support has gone way downhill all over, but they are the worst I have dealt with. I remember the old days (mid 90's) I had some calls with one of the companies they later bought out. I had like 4 really deep debug screens going with this one tech guy who really knew the product. We got to the bottom of it. You don't find that type of support anymore.
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