Quote:
Originally Posted by Slipknot
sorry, i thought we were talking TV
i have the insurance for the phone lines, so even if it were my fault like a phone off the hook, I wouldn't be charged.
I have no idea what some of your customers complain about.
I believe in Franks case, the issue was outside his house and not his fault to begin with.
glad it works again Frank.
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Bruce Comcast will fix most any thing if it is with their wiring or splitters, or equipment no charge, the problem is most customers install their own wiring and splitters and most have no idea what they are doing. Believe it or not there is a method to the madness with cable wiring. Half of the troubles are caused by the customers themselves by doing this. I have seen so many things in my 22 years of doing this I could write a book. We have seen people take coax wire and tap off of street lights in front of the house to steal power, they are lucky no one got killed.
I guess I get pissed off when people act like they are doing us a favor so we shouldn't charge them. In some cases yes they shouldn't be charged, but plenty of time they should.
I am grumpy that is all.
