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Grumpy Old Pharts Board Gerritol, Ex-Lax, Immodium, Bad Breath - all requirements for the Grumpy Board |
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10-10-2007, 04:52 PM
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#1
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Afterhours Custom Plugs
Join Date: Mar 2004
Location: R.I.
Posts: 8,642
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CUSTOMER SERVCE #$%^^%$#
had the distingt displeasure of dealing with the customer service department of my bank and paypal. it seems all c/s depts are in india. these people have very heavy and hard to understand accents and seem to work with scripts and are easily confused....try working with a confused person you can't understand  ......unfreekin' real that our co's do this( and worse) to us in order to save some jack...as a country i'm afraid to say that we've learned to swallow! .........
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10-10-2007, 05:02 PM
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#2
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Night Stalker
Join Date: Nov 2004
Location: ............
Posts: 3,605
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i hear ya Don. I have a cc that has their customer service in India. I think their supervisor even read from scripts.
i've had pretty great service with chase and they speak english. 
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10-10-2007, 05:21 PM
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#3
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Permanently Disconnected
Join Date: Nov 2002
Posts: 12,647
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EDWINA....backin in da bowl
Don I will not do business with any company that has offshore customer service. I even pulled a mortgage on the old house because it was all swami's. If everyone did this then it would never happen and we'd have jobs in THIS country.
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10-10-2007, 05:45 PM
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#4
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DDG-51
Join Date: Mar 2002
Posts: 3,550
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and I think they're all cleveland fans.
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10-10-2007, 06:16 PM
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#5
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Afterhours Custom Plugs
Join Date: Mar 2004
Location: R.I.
Posts: 8,642
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10-11-2007, 05:50 AM
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#6
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Registered User
Join Date: Sep 2004
Posts: 252
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Try this when thay say.
I am going to try to help you yes.
Say no it will blow their mind .
They finish eveything they say with YES.
It drives me NUTS.
The last time I had a problem with my computer, they got me thru it, after being on the phone for 2 hours.It was going to take a while for the download of new stuff, he weanted to call back to make sure it was ok, at 2 am..
I told him no way was anybody going to call me at 2 am to make sure iut was ok.
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10-11-2007, 07:16 AM
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#7
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Finally
Join Date: Jan 2003
Location: FL
Posts: 7,181
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F-18®
It IsWhat It Is
¸.·´¯`·.¸><((((º>¸.·´¯`·.¸><((((º>¸.·´¯`·.¸><((((º >¸.·´¯`·.¸><((((º>¸.·´¯`·.¸><((((º>¸.·´¯`·.¸><(((( º>
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10-11-2007, 07:30 PM
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#8
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Registered User
Join Date: Nov 2000
Location: Warwick RI,02889
Posts: 11,786
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I dropped my largest client ;;
because they dropped their fee to get a bigger client //I told them that wasn,t my problem >.i didn,t drop my fee ;;They said you,ll now get a ton of work >> which was true / I was gettin 5 to 10 orders a day .with automatic accept ;;
more work less money >>. maybe for them //not me >>>>>>> &&& it was a real cluster f $%^&* trying to understand them >>>>>>>>>> just imagine trying to figure WTF & WTF they meant >>>>>>>> talk about a mess >. they couldn,t pronounce {[main st ]]>>>>>>>> never mind all the streets & roads we have with indian names :: 
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ENJOY WHAT YOU HAVE !!!
MIKE
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10-12-2007, 05:17 AM
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#9
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Registered User
Join Date: Feb 2003
Location: Here and There Seasonally
Posts: 5,985
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Quote:
Originally Posted by #^^^^^^^^^^^&
EDWINA....backin in da bowl
Don I will not do business with any company that has offshore customer service. I even pulled a mortgage on the old house because it was all swami's. If everyone did this then it would never happen and we'd have jobs in THIS country.
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I did the same thing Scott. Even paid a little extra for a "No Trade Clause" to keep my mortgage in town. Why? If I have a problem now, I can get my hands around a human neck, so no problems...
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He that would make his own liberty secure, must guard even his enemy from oppression; for if he violates this duty, he establishes a precedent that will reach to himself.
Thomas Paine
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