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| Grumpy Old Pharts Board Gerritol, Ex-Lax, Immodium, Bad Breath - all requirements for the Grumpy Board |
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05-29-2008, 04:00 PM
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#1
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Certifiable Intertidal Anguiologist
Join Date: Feb 2000
Location: Somewhere between OOB & west of Watch Hill
Posts: 35,015
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ARRRRRRRRRRRRRRRRRRGGGGGGGGGHHHHHHHHH!!!!!!!!!!!!
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~Fix the Bait~ ~Pogies Forever~
Striped Bass Fishing - All Stripers
Kobayashi Maru Election - there is no way to win.
Apocalypse is Coming:
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05-29-2008, 04:01 PM
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#2
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Certifiable Intertidal Anguiologist
Join Date: Feb 2000
Location: Somewhere between OOB & west of Watch Hill
Posts: 35,015
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~Fix the Bait~ ~Pogies Forever~
Striped Bass Fishing - All Stripers
Kobayashi Maru Election - there is no way to win.
Apocalypse is Coming:
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05-29-2008, 04:13 PM
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#3
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Registered User
Join Date: Jul 2007
Location: N.K.
Posts: 1,330
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Don't you love teaching tech support how to do their own job ! Rather than fixing the problem they follow procedure(the long way around)! Sucks....Waiting for the phone you can reach through and slap the person on the other end to come out.Is it the other way around and the person on the other end doesn't know what a reboot is ?
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05-29-2008, 04:25 PM
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#4
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Certifiable Intertidal Anguiologist
Join Date: Feb 2000
Location: Somewhere between OOB & west of Watch Hill
Posts: 35,015
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She sounded kinda saucy though and being an "Ambassador to our Country" I valiantly tried to stay polite. I've been pretty fortunate that even in my overseas support calls they have been pretty good, this was the worst in a long time. She was pleasantly absent minded and incompetent... Overall though, I think I got dumber after that phone call. I can honestly feel that I am less intelligent now that I was 90 minutes ago 
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~Fix the Bait~ ~Pogies Forever~
Striped Bass Fishing - All Stripers
Kobayashi Maru Election - there is no way to win.
Apocalypse is Coming:
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05-29-2008, 05:00 PM
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#5
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Registered User
Join Date: Sep 2003
Location: Libtardia
Posts: 21,562
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John. Close your eyes and go to your happy place.
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05-29-2008, 05:01 PM
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#6
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Registered User
Join Date: Sep 2003
Location: Libtardia
Posts: 21,562
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This is my happy place  |
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05-29-2008, 05:06 PM
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#7
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Registered User
Join Date: Sep 2001
Location: Whitman,Ma.
Posts: 4,263
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I'm going where I'm going... 
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05-29-2008, 09:13 PM
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#8
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Registered User
Join Date: Sep 2005
Posts: 373
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Quote:
Originally Posted by JohnR
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Can I take a guess...Computer Associates? I've had some doosies with them. Support has gone way downhill all over, but they are the worst I have dealt with. I remember the old days (mid 90's) I had some calls with one of the companies they later bought out. I had like 4 really deep debug screens going with this one tech guy who really knew the product. We got to the bottom of it. You don't find that type of support anymore. |
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05-29-2008, 10:01 PM
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#9
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Certifiable Intertidal Anguiologist
Join Date: Feb 2000
Location: Somewhere between OOB & west of Watch Hill
Posts: 35,015
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I stopped dealing with CA years ago. No, this was one of the top AV vendors but I know what you mean.
I've had a lot of good dealings with Cisco support on the sub-continent, but todays (not Cisco)was the worst in a long time...
Quote:
Originally Posted by EricW
Can I take a guess...Computer Associates? I've had some doosies with them. Support has gone way downhill all over, but they are the worst I have dealt with. I remember the old days (mid 90's) I had some calls with one of the companies they later bought out. I had like 4 really deep debug screens going with this one tech guy who really knew the product. We got to the bottom of it. You don't find that type of support anymore.
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Last edited by JohnR; 05-30-2008 at 09:21 AM..
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~Fix the Bait~ ~Pogies Forever~
Striped Bass Fishing - All Stripers
Kobayashi Maru Election - there is no way to win.
Apocalypse is Coming:
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05-29-2008, 10:27 PM
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#10
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Registered User
Join Date: Nov 2000
Location: Warwick RI,02889
Posts: 11,723
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sounds Like my f $%^&*() type >>>>>...send her here / MOF >send all the woman here >>>  |
ENJOY WHAT YOU HAVE !!!
MIKE
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05-30-2008, 07:08 AM
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#11
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Certifiable Intertidal Anguiologist
Join Date: Feb 2000
Location: Somewhere between OOB & west of Watch Hill
Posts: 35,015
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Quote:
Originally Posted by Clammer
sounds Like my f $%^&*() type >>>>>...send her here / MOF >send all the woman here >>> |
I'll get right on that for ya, sir  |
~Fix the Bait~ ~Pogies Forever~
Striped Bass Fishing - All Stripers
Kobayashi Maru Election - there is no way to win.
Apocalypse is Coming:
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05-30-2008, 07:36 AM
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#12
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Super Moderator
Join Date: Sep 2003
Location: Georgetown MA
Posts: 18,178
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Really, I usually have good luck with cisco.....
Now McAfee...thats a different story
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"If you're arguing with an idiot, make sure he isn't doing the same thing."
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05-30-2008, 08:07 AM
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#13
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Old Guy
Join Date: Oct 2004
Location: Mansfield, MA
Posts: 8,760
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Quote:
Originally Posted by JohnR
I stopped dealing with CA years ago. No, this was one of the top AV vendors but I know what you mean.
I've had a lot of good dealings with Cisco support on the sub-continent, but todays was the worst in a long time...
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But all this is to make our vendors more efficient!!!
Did you tell her to just read the script and not make stuff up?  |
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05-30-2008, 09:26 AM
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#14
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Certifiable Intertidal Anguiologist
Join Date: Feb 2000
Location: Somewhere between OOB & west of Watch Hill
Posts: 35,015
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Quote:
Originally Posted by The Dad Fisherman
Really, I usually have good luck with cisco.....
Now McAfee...thats a different story
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Clarification - it was not Cisco. My point was that my Cisco experiences on the Sub-Continent were at worst OK and generally good to excellent. This Vendor That Will Remain Nameless was both in the class of McAfee. I hope the trend does not continue to worsen
Quote:
Originally Posted by striperman36
But all this is to make our vendors more efficient!!!
Did you tell her to just read the script and not make stuff up? |
Part of the problem was I couldn't understand what she was saying as she read the script, and the script kept going offline, which caused a lot of "I'm Sorry's" and "please waits", though it sounded cute when she said it... 45 minutes of that after the 45 minutes I spent on ignore listening to really bad music over a really bad connection |
~Fix the Bait~ ~Pogies Forever~
Striped Bass Fishing - All Stripers
Kobayashi Maru Election - there is no way to win.
Apocalypse is Coming:
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05-30-2008, 12:04 PM
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#15
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Retired Surfer
Join Date: Dec 2000
Location: Sunset Grill
Posts: 9,511
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Computor googan......
Would she have been a GEEGAN?  |
Swimmer a.k.a. YO YO MA
Serial Mailbox Killer/Seal Fisherman
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