Quantum reel repair question for Bucko's

[nightfighter]

My Quantum Cabo CSP 40 PTS separated where the bail arm meet the roller... I got the reel in mid 2011 when Quantum offered me a new replacement reel for $65.00 after sending in my original 40, which had broken down. That transaction took almost four months. This reel lives on the boat and gets rinsed after every use, usually with a bottle of fresh water. Still rusted and corroded at the break.
So after reviewing my thread from that period, I am asking for recent feedback about Bucko's current service repairing reels and turn around. A contact would be appreciated.
Love this reel when in service. Smooth drag. Great for casting from the boat and perfect albie reel. But can't be without a reel for the rest of the season..... What else should I be looking at to fill the void, in case I can't get this resolved quickly? Thanks.