Quote:
Originally Posted by ChiefLinesider
what is the turn around time on a major repair/ small repair? Is everything covered under warranty? New spool?
& What numbers are low number VS's?
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I sent my reel in in late December for the yearly maint and had it back in 3 weeks. When I had the major problem I sent it on a Tuesday overnight and had it back the following Monday. So 6 days counting the weekend.
Basically what happened was the handle and side plate came right off of the reel. It seems that there was a bad seal they put in during the yearly maintenance. They effectively rebuilt the entire reel for me. Must have been over 100 parts on the replaced parts list. No charge.
I know $36.95 plus shipping every year seems like alot of money but for service like that I'll keep doing it. I have dropped this reel on rocks fallen with it and had it underwater a ton of times. It has not failed me other than the problem I had.
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