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Back up after resetting through manufacturer, HP. BUT the Indians called back offering to reinstall everything, for another $259.00. Eff that. Telling American Express not to pay the first $120.00. I can read my docs, but not sure about Office yet. I will be changing PW's and getting the machine cleaned up locally...... Next machine is gonna be an Apple. Been doing this since second period of the gold medal game this morning.....F you very much Microsoft for not doing QA before you released Windows 8
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