Ok thanks guys! Yeah all kinds of issues with this guy, but we are just trying to get it done!
It looks like it's coming in from under the sill, so maybe it's the flashing that isn't correct. Either way, sounds like he did something wrong!
Just be sure. We installed a new front door....a friend of mine who is a contractor and I installed it. Everything was done correctly and I noticed water was coming in below the door so I inspected everything and determined the water was running down the side lights and coming in through the bottom pane of glass and running into the house! I called and had a rep come out and I told him exactly where and why the door was leaking and he added some caulking inside but I knew it was still going to leak....and it did! The door gasketing was substandard at best and I told him this! Anyway it leaked again and I called again and he came out and we took the sidelights apart and re-caulked both of them and the leaking stopped! Just be sure of where the leak is coming from is all I am saying. Good luck!