Dunkin Donuts

[PaulS]

go to the video tape and then donate the $ to a charity.

[RIROCKHOUND]

When I tend bar I make it a point to always repeat the bill back to the person; I.e. I'll say 9.00 and then when they hand a 20 over say 'out of 20' that way there is no confusion;
I try and stay out of DD as a rule once my medium ice coffee jumped to 2.11; now I only go when noone else is open

[outfished]

Originally Posted by RIROCKHOUND

When I tend bar I make it a point to always repeat the bill back to the person; I.e. I'll say 9.00 and then when they hand a 20 over say 'out of 20' that way there is no confusion;
I try and stay out of DD as a rule once my medium ice coffee jumped to 2.11; now I only go when noone else is open

I agree rockhound, repeat what is given to you. You really need to blame the managers for ill-training their workers. When I first started out in retail as a youngster, my manager taught me how to take money, lay the bills across the drawer before giving back the change and how to actually count back the change without having to look at what the register says the change is. Dumb kids some of them are, but dumber managers.

[spence]

Originally Posted by RIROCKHOUND

now I only go when noone else is open

RI "Mr. Starbucks" ROCKHOUND

-spence

[UserRemoved1]

Mac if you write that up on a piece of paper and send it to the main headquarters they WILL send you lots of free coupons...and you might even see a check for $10 too but that might be pushing it.

[Saltheart]

I once went through the Dunkin donuts drive through and bought about $5.50 in stuff. I hand her the $10 and she hands me back about $6.50 in change. I immediately know its wrong so without even bringing my hand back into the car i just show her the change and say that's not right. She looks at the six something change 9which is already $2 too much) and she then reaches into the register and starts giving me MORE money. I now know she can't count or make change si i say , no , you gave me too much. She says , oh that's OK , just keep it. I drive away!!?? I don't think kids all have to be rocket scientists but if you can't even make change correctly , you're in for a long difficult life!!

[outfished]

Exactly my point! How are these kids ever going to manage their finance's if they don't even know basic addition and subtraction? And some people are against mcas testing. I guess some parents don't really want to know how dumb their kids are.

[Goose]

Yo Mac, next time buy 5 bucks in stuff and pay her in pennies...ooops all the pennies slipped out of my hand and over the counter.

[fishaholic18]

Originally Posted by Goose

Yo Mac, next time buy 5 bucks in stuff and pay her in pennies...ooops all the pennies slipped out of my hand and over the counter.

Tony, tell the DD story you told me and Clammer..I'm still laughing.

[Diamond Tackle]

I hear ha mac. A gas station tried that chit with me once back in like 85 when gas was a lot cheaper. I fill $10, hand him a $20,and he walks away.I say, Hey chief, wheres my change?. "you only gave me $10".I completely flew off the handle,the cops came & I got my $10 change. the cop took my plate and name and home# etc,he believed me not the idiot pumping the gas. Its considered theft,esp if u got proof. I would also never back down from that same scenario. Definitely send a letter if the manger if she doesnt resolve it,(but Im sure she will).
a little off topic, u know when u go to the drive thru and you get cheated out of something u paid for, call the manager immed when u get home,give him the exact time on the receipt etc, 99 out of 100 he will offer u a free meal next time u are there. I did this like 5 times already at wendys.They know when you are serious.

[Raven]

they are on every 20 dollar bill.....you can write them down on coffee money

just so you have proof that bill (note) was just recently in your posession. after depositing 60 bucks in a bank of America in cash in a deposit envelope @ in their ATM i learned that trick............
because they ripped me off for the money and i'll never use them again.

[TheSpecialist]

10 bucks says that 10 bucks was gone from the till before she cashed out.....

[MAC]

Well I talked to her manager yesterday and told her of what transpired. She (the manager) was very apologetic. I mentioned that she could watch the video tape and see that I gave the girl a 20. She wrote down the time and took my # and promised to look into it. If I don't hear anything from it I will go Saltys' route with a letter to corporate headquarters.

Like I said before I don't care about the 10 bux it is the principal of the whole thing. The girl is stealing and it isn't right.

[Jimbo]

This is why I hate going into stores period. Outfished is right, it's partly training. Think about the last time you bought something and your change was counted back to you properly and not dropped haphazardly in your hand, and on top of that YOU get attitude from the person on the other side of the counter. It is beyond me why a manager would let a kid or anyone get away with talking down to a customer. In most cases, the customer IS right. I don't even want to get started on the abuse of my food in supermarkets. "Look dude, I'm sorry yoiu ain't making enough to cover the cost of another dozen earrings and a new paintjob on the hair, but don't take it out on my food. I plan to eat it when I get home. You wanna slam dunk something go find a basketball court."
Even where tipping is appropriate, I have no problem rating the service I got and tipping accordingly. It's not rocket science. Deliver the product with a pleasant demeanor, on time, as requested, and stop back once in a while, smile, and see how I'm doing. If you expect 20% from me because you think just wearing an apron makes you a waitress, you're probably already down to 10%.

[Raven]

to quote JIMBO:
"Look dude, I'm sorry you ain't making enough to cover the cost of another dozen earrings and a new paintjob on the hair, but don't take it out on my food. I plan to eat it when I get home. You wanna slam dunk something go find a basketball court."

too funny!! thanks brother, for the belly laugh.... hahahahahahaha

[nofences]

I deal with this every damn morning!!!! First of all it's sad to even think that these Dunkin workers are the future of America. They always screw up my large regular ice and a donut, how hard is that?!!! It used to cost $2.98 and they would hand me the 2 cents expecting a larger tip!!! Needless to say I wouldn't even give the 2 cents. Then one day they raised the damn price to $ 3.25, now I know this was just to to help induce larger tips right. Well not here buddy, I purposely take my change because they expect it!!! I shouldn't get too upset though because I need someone to get my coffee!!!!!

[Newboater]

I work PT at a DD for money to support my boat. The girls up front in this area of New Hampshire are forbidden to even take tips. I know down in Mass they put cups out on the counter marked tips. Maybe they get paid less. I think the folks that run the 7 DD's in this area start off the help at 6.50 an hour with raises at 6 months. Since I drive a little truck a couple hours I started at $7.50. Keeps Social Security from jumping on my arse about making too much money since I'm early SS.

Speaking of Social Security - they are going to be out of money quickly. I'm 63 but have 2 kids under 18. When I put in for SS, the kids automatically got $571.00 apiece each month until 18 or 24 if still going to school. I get $1161.00 a month so I guess they split about that amount. I never expected that but it's the rules of Sociald Security. Go Figure.

The Ole Sarge
- A Keeper

[Saltheart]

Yep , that ten was in her pocket before your car cleared the drive through!.

Answere is simple , they don't care about an individual customer anymore. They figure there's another one right behind you.

Doesn't get your ten back but know that someday that attitude will catch up to her on some deal she really cares about. It will cost her big and make up for the ten she took many times over.

[jordan]

DD is not worth the money they charge for thier coffee.
I think its way over priced for the quat ly of it

[fishaholic18]

$2.11 for a medium cup of ice and a shot of coffee.

[Mike P]

Originally Posted by jordan

DD is not worth the money they charge for thier coffee.
I think its way over priced for the quat ly of it

Bingo. I don't know how they ever got the rep for good coffee in the first place. It might be "good" as compared to a Greek diner (even tho most diners still charge less than a buck for a 12 oz to go), but it's no better than a lot of mini-mart coffee.

You can get a 24 oz at 7-11 for less than a buck and a half. Plus, it's self serve and you can smell the pot before you pour to make sure it's fresh and hasn't been sitting for hours. And the guy at the counter doesn't expect a tip

[HighTide]

I pass a DD with a drivethru every morning and the line is all the way out into the street. I'm thinking "suckers".

Years ago , DD was pretty decent. the coffe was good , so they changed it. The muffins were good, so they changed them. I think they suck. I'll never go there again.

[seabass]

You are all so lame! The girl probaly made an honest mistake, I'm sure she isn't in the coffee pouring field in hopes of making manager someday, and she most likely needs to cash out or pay the balance. Secondly, if you don't want to tip, don't, but if you tried parting with fiftey cents every now and then, you'd find the service you recieved would be much better and they'd probaly not screw up your change !!!!

[MAC]

Originally Posted by seabass

You are all so lame! The girl probaly made an honest mistake, I'm sure she isn't in the coffee pouring field in hopes of making manager someday, and she most likely needs to cash out or pay the balance. Secondly, if you don't want to tip, don't, but if you tried parting with fiftey cents every now and then, you'd find the service you recieved would be much better and they'd probaly not screw up your change !!!!

Mac--sorry to do this, but when these things turn into a long-distance urination contest, I have to go back to edit the beginning even tho the first post normally wouldn't have offended.

[Slingah]

Originally Posted by MAC

pretty tough talk from behind a computer screen. Do you belong to PETA?

hi MAC
DD s*cks

[seabass]

Knock it off

[snake slinger]

the werst thing about double d is when you order a iced coffee.they fill the cup to the top with ice and you end up with about a shot glass of coffee.

[kevin d]

I do miss DD iced coffee. The first time I was down here in SC in the early 90s nobody down south had even heard of iced coffee. Plenty of sweet tea but clueless on iced coffee. On a trip from Camp Lejeune to Parris Island we stopped in Myrtle Beach to eat and I saw a DD with a poster of an iced coffee in the window. I poked my head in and asked them how they made their iced coffee (people down here would try to sell me hot coffee poured over ice.) In the thickest RI accent the lady asked where I was from. I just smiled, ordered an iced coffee and found out she was from Bristol, RI.

[Raven]

would you like some doughnuts with that?

http://www.cnn.com/2005/US/10/21/car....ap/index.html