Dishwasher - repair or replace?

[Swimmer]

Originally Posted by bloocrab

In my latest adventure,

My dryer's "Manufacturer's Warranty" period had just expired when it stopped working.

He then placed the order over the phone and told me to expect the part within 3 working days...???....Apparently the part was being shipped directly to my residence and he or another technician would be out that day or the following day to install it.

Ummmm, YEP!....that's exactly what I did. I installed the part myself the day it arrived. ................

He not only came out to pick up the box, but the only charge I received was for the initial service call. I paid $60.00 instead of at least $410.00

Sorry for the long story but like others said, get a technician out there. You never know what might happen.

There is a legal warranty on this after the repairman discovers that you switched the bad control for the good control its call the statue of limitations warranty. It guarantees that you can be charge with the crime of larceny for up to six years. I can't believe you even posted this.

[zacs]

Originally Posted by Swimmer

I can't believe you even posted this.

me either.
Wow.
I was with you right until you admitted stealing the part.
Do the work yourself, SURE! but steal the part???

[bloocrab]

...They don't ship parts to your home for that exact reason. ,,, Either I have a terrible sense of humor or I'm just tough to read, my bad.



.....It's been deleted. A sign of guilt? Did the crab do it? ......... ,,,and now a word from our sponsor.

[spence]

Ok, it's going to be replaced...

If anyone wants a shot at repairing it and have a decent dishwasher for cheap...come and get it

-spence

[basswipe]

STOP!!!!!!!!

Try this!http://www3.sears.com/

I got parts for a 20yr old grill.Buy a new a washer?Why do that its not that old.Buy a new washer is just plain %$%$%$%$ty advice.Find the leak and replace the part.

[basswipe]

Nevermind,Sears has nothing to do with Kitchenaid.

Sure you bought it at the Sears outlet?If you did....sol Spence.

[bloocrab]

On a serious note, I am in the troubleshoot and repair business and believe me when I tell you, parts are marked up well over 200%.

It's a NO-WIN situation for the consumer.

60% of the people will replace it

35% of the people will try to repair it once

15% of the people will spend more money trying to repair it and end up spending as much as a new one would have cost. .....

05% of the people don't know how to figure out percentages so all these stats don't matter anyway...


I've had customers cancel service calls after discovering the price we charge for basic parts (keyboard/mouse/power supplies/etc) as opposed to BestBuy or Walmart prices,,,<after the problem is diagnosed of course> (hence my earlier post). I don't mind when they do it as it strengthens our customer/client relationship. They know other technicians/companies would replace mainboards first before realizing the pin was bent on the P/S2 connection.

You seem like a smart guy spence, if you can't get a handle on it, it's probably going to be an expensive fix...so you're probably making the right decision.