Quote:
Originally Posted by american spirit
ever since i signed up i have to call every month to get my bill corrected. get bills for over $200 when i'm locked into the 99 dollar triple bundle. can't wait to switch back to comcast. just payed last months bill, and this time they tacked on last month and the upcoming month on the bill i got today. retards
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We switched and had a nightmare with them. We lost our phone numbers for 3 weeks because they screwed up the install and sent numbers back to Comcast. I have a home office and had no work phone or house phone the whole time. My wife spent over 6 hours on the phone with them over the 3 weeks. We got a hold of the CEO's email address. One email and within 2 days, everything was fixed, people calling us out of the woodwork to make sure everything was Ok and they gave us 4 free months and a $200 Visa gift card. My wife is travelling but I'll get you the COE's email address tomorrow.
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